Jay Sharma
jay.sharma1@outlook.comEducation
TORONTO METROPOLITAN UNIVERSTIY (FORMERLY RYERSON)
September, 2022 - Present
UNIVERSITY OF WATERLOO
September, 2016 - June, 2021
Projects
Work History
September, 2023 - April, 2024
Hired by the parent company of Crown Point Pharmacy to do preliminary data collection and analysis for them. They weren't commited to hiring a professional full-time and I offered to do it part-time as a student. They got to learn the benefits of having an analyst on the team and I obtained important, real-world experience.
- Data Collection and Analyzation: Collected data on customers and medication usage to identify trends and insights, driving strategic decision-making for inventory management and sales forecasting
- Dashboard and SQL Usage: Developed and maintained dashboards and reports using SQL and Tableau, improving data visibility and accessibility for the management team.
- Profit Savings: Analysis resulted in a better picture on which meds to keep in stock and at what quantities, resulting in 15% reduced medications expiring over 8 months and 11% less spent on inventory per month.
June, 2022 - August, 2022
Applied to supplement my knowledge on tutoring so I could observe how a professional company ran their tutoring program. Worked part-time during mornings/afternoons, while continuing my own tutoring in evenings.
- Leadership: Leading lessons to teach fundamental programming concepts on a variety of platforms including Scratch, Lua (Roblox), and Java (Minecraft).
- Teaching Problem Solving: Troubleshooting coding problems with campers as they encounter bugs and teaching them how to find solutions independentl.y
- Communication: Frequently speaking with parents on difficulties campers may be having and effectively providing suggestions to fix them.
January, 2022 - August, 2022
Ran my own tutoring service, initially through word-of-mouth among family and friends, then ads run through various websites (e.g., Kijiji) and posted at local community centres.
- Instruction and Curriculum Development: Designed and delivered customised programming lessons for clients of varying skill levels, from beginners to advanced learners. Created educational materials and coursework to aid in teaching.
- Client Management and Business Operations: Managed all aspects of the tutoring business, including scheduling, billing, and client communications. Developed marketing strategies to attract new clients and grow the business.
- Problem-Solving and Troubleshooting: Assisted students in overcoming coding challenges and provided guidance on debugging techniques and best practices.
- Feedback and Continuous Improvement: Collected feedback from clients to improve tutoring methods and tailor lesson plans to meet individual needs. Pursued continuous learning to stay updated with the latest programming trends.
January, 2014 - June, 2021
Approached a local pharamcy to do odd-jobs for them (e.g., inventory counting, file sorting, coffee-runs, etc) and gradually learned the ropes of the pharmacy business. Officially hired as an assistant after 3-4 months and worked part-time during high school and assisted during university breaks until COVID.
- Attention to Detail: Managed and organised medication stock, ensuring accurate tracking, storage, and retrieval, while adhering to pharmaceutical regulations.
- Collaboration and Teamwork: Collaborated with pharmacists and other pharmacy staff to ensure smooth daily operations and timely delivery of medications to customers.
- Problem-Solving: Addressed customer inquiries and resolved issues, escalating complex problems to pharmacists when necessary.